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Error Codes

Toyostove Error Codes
If you are having an issue with your Toyostove Laser heating unit during operation or ignition, an error code will display on the screen.

Toyostove Error Codes For Newer Models Laser 300, 530, 560, 60AT, 730, 730AT

Error Code Cause Solution
E-0 Power failure (low voltage, unstable frequency) Check power source
E-23 Primary flame (Flame sensor) is malfunction and/or dirty Consult your dealer for cleaning and in spection
E-6 Fuel line malfunction Consult your dealer
E-2 Out of fuel / no flame Check fuel gauge on fuel tank; refuel
Eľ 2 / Eľ 6 Flue pipe blockage or leak Consult your dealer / Check flue pipe
E-8 Blower motor malfunction Consult your dealer
E-12 High limit switch activated Clean circulation fan filter and remove any obstructions, allow your heater to cool completely and re-ignite
E-13 Burner thermistor failure Consult your dealer
E-13 Flue pipe blockage or leak Check flue pipe / Consult your dealer
E-22 Ignition failure three times Consult your dealer

Toyostove Error Codes For Previous Models Laser 30, 56, 60AT, 73, 73AT, and OM23

Error Code Problem Cause Solution
EE2 No Ignition Out of fuel Check fuel gauge on fuel tank; refuel
EE2 No Ignition Fuel tank valve closed Open valve by turning counterclockwise
EE2 No Ignition Air pocket in fuel line Push reset button on the fuel sump located on the right side once
EE2 No Ignition Clogged flue pipe Clean flue pipe
EE2 No Ignition Clogged fuel strainer Clean fuel strainer, see page 13 on owners manual
EE2 No Ignition Ignitger, circuit board, flame sensor or fuel pump malfunction Consult your dealer
EE8 No Ignition Blower motor malfunction Consult your dealer
EE6 Extingused after igntion Air pocket in fuel line Push reset button on the fuel sump, located on right inside, once
EE6 Extingused after igntion Out of fuel Check fuel gauge on fuel tank; refuel
EE6 Extingused after igntion High limit switch activated Clean circulation fan cover, remove any obstructions
EE6 Extingused after igntion Fuel flow obstruction Consult your dealer
EE6 Extingused after igntion Tank too high Re-locate fuel tank
EE6 Extingused after igntion Fuel sump valve malfunction Consult your dealer
EE6 Extingused after igntion Flame sensor malfunction Consult your dealer
EE8 Extingused after igntion Blower motor malfunction Consult your dealer
Poor Combustion/Noisy Combustion Soot buildup in flue pipe Clean out any soot
Poor Combustion/Noisy Combustion Burner Ring not properly seated Consult your dealer
Poor Combustion/Noisy Combustion Altitude too high (Refer to page 21 in manual) Consult your dealer
EE10 Does not extingush Possibly excess fuel in burner Consult your dealer
EE10 Does not extingush Flame sensor malfunction Consult your dealer
**DO NOT USE YOUR UNIT UNTIL THE CAUSE OF EE10 CODE HAS BEEN DETERMINED**

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Shipping Policy

Ground Shipping - Smaller Items and Accessories
Most of our items are shipped standard FedEx Ground or USPS. You are able to calculate the shipping cost in step 1 of our shopping cart by using the shipping calculator before completing any sale.

Free Shipping
Orders totaling $199 will ship free to the lower 48 (Alaska not included). This will ship via Fedex Smartpost or USPS using the Saver Method. Alaska orders do not qualify for free shipping!

Tax Free
All orders outside the state of PA will not be charged sales tax!

Freight Shipping
If an item directs the shipping to "Motor Freight" only, it is an over sized or fragile item that cannot ship FedEx Ground. On these items we strap the unit to a pallet and the trucking company will deliver curbside. Tailgate service is available to homeowners who do not have a loading dock or a way to get an item off of the truck when the item is delivered by Motor Freight. Although you may find a nice truck driver who may assist you, they are not required to help lift a product off truck. If you are unsure whether to add in the tailgate service please contact us before placing your order. If you have an questions about the motor freight option, feel free to call us at 570.823.2017

Something free always has an exclusion or two...
This is pretty easy and applies to Motor Freight Delivery only for Heating system units. If you live in a normal delivery zone such as Maryland or Ohio, chances are you are not affected by the exclusions. Unfortunately, if you live in New York City (zip code of 10000 to 15000), or Surrounding areas is usually where these exclusions will apply. The reason behind this are the zones, tariffs and taxes imposed by the communities and the trucking companies. These rates can multiply the nominal rate and therefore make it unaffordable. But NYC is not the only city to impose such high rates, its also any community not land locked, anytime there is a ferry involved or any other unusual delivery terms.

If you feel you might be in one of these areas or zones, please call before you place your order, otherwise our shipping department will call you to either cancel or charge the correct amount minus the base free shipping charge!